Customers say FirePrograms Software…
Contains all the modules needed to computerize department records and is still
USER-FRIENDLY!
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USER-FRIENDLY
"This program exceeds all industry standards, it remains on the cutting edge of technology. The support staff is constantly available and very supportive of our needs and they always have a solution for my questions. The program has made my job easier by the ease of researching data and the management reports are very impressive to the Mayor and the Council." Chief Eddie Hill Hapeville Fire Department, GA
"I like the program, it works well, the
software is easy to use and follow and it also makes it easier to train
others on how to use it. The support is good. It makes my job easier by
organizing our monthly reports and the mapping helped in getting our
City Council to build our new fire station at the location we wanted." Fenton City Fire Department, MI
“The ease of operation is outstanding our members that use
reporting have no trouble learning its operation quickly. It is very
user friendly. Whenever we have a question about operation or want to
customize an application your support people walk us through it with
ease. Your Fire Service background contributed to our purchasing your
program. What use to take an hour or more from the manual form for
reporting is now considerately streamlined."
"It’s
amazing how you have incorporated every possible option that we could
ever need, after only two months I had all the members running the
software without calling me at home and asking questions. Your support
personnel are GREAT. They always answered the questions immediately,
proving that they know their stuff." "Personnel with little or no experience in computers can use this program with ease. The support is always professional and courteous. This program computerized the whole administrative section of our department." Chief Bob Penrod Swansboro Fire Department, NC
"This software is a powerful data management tool, perfect for small departments as well as large departments, data entry is the quickest of any software tools we evaluated, in a small department like ours we cannot spend our time continually updating and maintaining a database. FirePrograms produces detailed reports and does data tracking with very little time involved. FirePrograms has allowed us to implement incident reporting with very little setup and very few man-hours to maintain the program." Chief Michael Fitzgerald Snohomish County Fire District 28, WA
"FirePrograms is an excellent management tool, it allows easy access to all reports. Allows for easy entry of data 'User Friendly' and quick recall of entered data. The price compared to other products on the market is extremely cost effective and well worth the investment. The support is second to none! Always on the spot and they will work with you for as long as it takes till you understand the program and fix your problems. The program is built for Firefighters by Firefighters. Quick incident reporting has decreased the time spent by the managers thus allowing more time to be spent on tracking training and response issues. Tracking training has become less burdensome and more accountable." Chief Tim Stephenson Whitesville Rural Fire Department, SC
"FirePrograms is intuitive and far more user friendly than the other software packages available to Fire Departments. With minimal training Fire personnel can become productive in a very short time. For the money this is an incredible value. The support is fabulous, technicians are personable and their knowledge is invaluable. Side by side comparison with competing software convinced us that FirePrograms was the best. Once data input is complete and reports are generated you learn things about your operation that are invaluable. Your organizational direction becomes much clearer." Chief Ken Walkington City of Montesano Fire Department, WA
"Overall this program is easy to utilize. Pop-up windows allow access to
information right away. The separation of modules allows you to go to
specific areas of the program, but information transfer to the correct
modules for other references. Anytime I have a question, support
personnel are right there. FirePrograms has reduced the amount of time
to enter data."
"People
with little or no computer experience can learn to use FirePrograms with
ease." "As a whole this program has been very useful to our department. The modules that we are using are very simple to use. Of all the programs we have looked at we found FirePrograms to be the best choice. Your support staff has always been friendly and helpful and the follow up calls to make sure everything is okay is greatly appreciated. This program has made my job easier by helping with the NFIRS reporting and our weekly and annual meetings." Assistant Chief Martin Whitson Atwell Township Volunteer Fire Department, NC
"With
all the requirements being forced on the Fire service, it is nice to
know some things are still fun to use and implement. The program is so
easy I’ve taught the fire company officers how to use it. With all the
modules you get in a nice neat package you can’t beat the price.
Whenever I call support my questions are always answered. Now that
several of the members know how to use FirePrograms, all the records and
NFIRS reports are kept up to date." SUPERIOR CUSTOMER SERVICE
"Service was excellent and very patient with
a fire guy born with multiple thumbs when it comes to using a computer!"
"Your support people were fantastic! I had dreaded and put off making the call to your tech support for the first time because of bad experiences with other companies in the past. But my fears proved totally unfounded. I wish now I had called sooner!" Secretary Linda Littrel North Bienville Fire District, LA
"Whenever I had a problem I spoke with people who were familiar with the
program. The thing I was most impressed about was that whenever I
called I was able to speak to someone in a very timely fashion. I was
never on hold for more than two minutes. Over all I felt the support
services line was the best feature of the whole program."
"FirePrograms is a great collection of programs that covers our needs.
Their support is very knowledgeable, every time I have called no matter
how lame the question was, it was handled promptly and with great
results, on a scale of one to ten I would rate them a twelve. Thanks for
all your help."
"Wonderful technical support, very friendly,
and walks you through any situation with ease."
"FirePrograms support is excellent, you are always there when we need you!!!!!!!" Assistant Chief Dennis Hopkins North Catawba Fire Department, NC
"This program's support group is always prompt, professional, knowledgeable and helpful every time we call. It has made our ease of keeping track of all aspects of reporting." Administrative Lieutenant Sandra Igau Travis County ESD #1, TX
"We have been with FirePrograms from the very
start. Every year has seen a VAST improvement in design and in
content. When I call, I get prompt service. The people are very
friendly and eager to assist." "FirePrograms software is something every fire department should have had years ago. The more I use the program the easier it gets for me and I find more useful information as I go along. FirePrograms support is wonderful, they never make me feel like a dummy, they are very understanding, if I cannot catch on the first time they will repeat the information." Administrative Assistant Shirley Ross Douglas Fire Department, GA
"Every time we have called for support your
folks have been very understanding and thorough in their answers." BEST VALUE
"Worth the money, love it, can’t work without
it! It is so easy. Everything is one click away." Piedmont Park Fire District , SC
"We
find the pricing very affordable for even the smallest departments, the
support staff is very helpful and knowledgeable, it makes my job a lot
easier when preparing budgets, completing ISO surveys and applying for
grants, the needed information was easily obtained in a matter of
minutes." "Software is very easy to use, even people who are not computer experts can easily manage using it. For the price you get a "Cadillac" at the price of a "Chevy"." District Chief Michael Arnold Acadia-Evangeline Fire Protection District, LA
"This is a good overall program. I learned to use this program with very little assistance it is a lot of software for very little money, it does more than my own company’s $2500.00 software does. Support is excellent, always there to help and they do not worry with time constraints. I now do in minutes what took hours to do manually before using the software." Chief George H. Williams Romney Fire Department, WV
"We are very happy with FirePrograms, it is very easy to use especially for someone who does not use computers as much. It is a very good price which played a big factor in our decision to use FirePrograms. I have used the support line and they have always solved my problems. This program makes incident reporting a breeze and helps me keep track of personnel and equipment." Training Officer Mike Muse Harrison County ESD # 4, TX
"FirePrograms is one of the most complete and simplest to use programs we have ever used. The cost of FirePrograms is a fraction of lesser quality programs. We are always more than pleased with the support we receive from FirePrograms. FirePrograms has totally organized our department. We went from having a dozen different places for incidents, training, etc. to just one, FirePrograms." Mike Riley, Network Administrator Brownwood Fire Department, TX
"This program is one of the best investments we have made. The software is easy to use and guides you through the entire process easily. Pricing is very competitive to similar programs. Support is excellent!!! I have always been helped with any questions and someone always calls back to make sure my problems were solved. I am now able to keep up with inventory- scheduled maintenance and inspections are much easier now." Assistant Chief Ronald Ethridge Winnsboro Fire Department, TX
"This is a great program, very easy to use, the pricing is unbeatable and the support is also unbeatable. Thanks for this program and the way it helps us." Chief Mike Bucy Union Fire Department, IN
"We are very pleased with FirePrograms and are ever expanding our uses with the program. The program is easy to use and hard to crash. Pricing is excellent, after evaluating several programs FirePrograms provided the best value. Support has always been good. Because of the strong Fire Service background of this company it is our primary reason for staying with them." Inspector C. Koth Northville Township Fire Department, MI
"Great system, great support and a great
value. A great system at a great price, the support people always get
back to me and spend as much time as needed to achieve results. My job
is easier now that my annual report is a snap, tracking continuing
educations for personnel now is much easier."
"Compared with other software on the market FirePrograms is an excellent
buy." Customer Quotes:
"FirePrograms is a firefighter's software. Anyone that has any computer skills can teach themselves how to use it."
Captain Erick Mohn
"FirePrograms makes filling out state reports a breeze, the overall ease of the program makes it fun to use, the pricing was not out of this world so that a small department can afford it. The support team is tops and friendly , they do not make you feel like they are doing you a favor by helping you. I keep all my state reports, inventory, fleet repairs and personnel information in the data base." Chief Brian Wilcox Watertown Township Fire Department, NY
"FirePrograms is an easy-to-use, easy-to-setup and easy for operators to find mandatory blanks to fill in. It is easy to learn, can be customized and setup with a departments’ own requirements. And, the record keeping is easier, reports are easier, and data is easier to store."
Captain Gary Gilbert
"It is very easy to use and it is error proof. The strong background in the Fire Service was a factor in our county endorsing it. It provides an easy way to record incidents and helps keep our reports consistent." Chief John Rainey Cherryhill Township Volunteer Fire Department, PA
"I like FirePrograms, especially the mapping. We can now track our fires and concentrate on the areas, which need fire prevention programs, better. FirePrograms use of pick boxes helps to speed the process of report writing. My job is easier now that I can read the reports that are printed in a legible manner." James E. Brown Guntersville Fire & Rescue, AL
"This program has many features that make
doing incident reporting easier. Software is easy to use even for a
beginner that has never used any kind of software!! The pricing beats
all the other programs out there. Need help, you can get it by phone or
by e-mail. Not so much paperwork anymore just sit in front of the
computer to keep us up to date."
"FirePrograms software helps with organizing and managing data. It is easy to learn and to use. Modules integrate seamlessly, very easy to learn and to use. Excellent technical support is very responsive to questions. Monthly reports can now be generated in minutes, not hours."
"FirePrograms is an excellent tool for data
collection, management and reporting. The software is intuitive, easy to
learn and to grow with. As for pricing it is an excellent choice it has
lots of utility for the price!! The support department is excellent they
answer all questions in a timely manner. It does make my job easier by
reducing data collection and reporting times. Also allows monitoring of
fleet data such as fuel and maintenance." Three Rivers Fire Department, MI
"FirePrograms shortened our work time and made record keeping more reliable." Chief Larry Black Watertown F.D., CT
"Good
program very easy to use, it is very competitive with other brands of
software, it has solved every problem I have had very quickly and it
doesn’t take long to enter fire or EMS reports either." "FirePrograms is a very good program with excellent support and it is so easy to use, the pricing is very fair. It has made my job so much easier." Inspector R. McConnell Shelbyville Fire Department, TN
"This is so good and so easy to use, the pricing is the best around. It makes my job easier for getting information from just the management reports alone." Chief Bob Kuck New Bremen German Township, OH
"This
program does so much that we are barely getting started on what the
program can do, the program is easy to use and the printed manual is a
tremendous help. The support services are great, the people are
friendly, knowledgeable and quickly figure out what you did wrong. The
program makes NFIRS reporting much easier and the management reports
make it easier to summarize statistics."
"Everyone
that uses the program likes it compared to several other programs,
FirePrograms was less complicated and user friendly. Pricing was fair
compared to several other programs tested. The support group has been
there when we needed them, we spend less on entering fire reports,
training records, end of the month reports and end of the year reports
also. This is better and more professional looking than hand written
reports." "Very good program. FirePrograms is easier to use than other programs we have looked at. The pricing is competitive with other brands. We have always had a good response from the support people. The program has helped us at the county level with reporting to the County Fire Marshal so it makes my job a lot easier." Chief Larry Delph Lake Norman Volunteer Fire Department, NC
"This program does all I need for department record keeping and the best part of this program is that it eliminates all the paper work we had to do before." Chief Jay Cates Hughes Springs Fire Department, TX
"One of the most innovative and user friendly
programs on the market. We've used several."
Chad Crace
“Easy
to use, equipped with everything needed to keep accurate records."
"We at the Jonesville Fire Department like
the ease of use and the ease of keeping up with training and equipment
records. The support is very patient and helpful with me and helps us
thru our problems. It has been real time saving with our documentation
on calls instead of the old way with paper."
"This
software is the easiest and most useful I have used."
"This is the
greatest program I have used, it is so easy to use. The pricing is very
reasonable, especially with all the services you get with it!! Great
support, friendly and efficient also they are very knowledgeable. It
makes my job so much easier!!!" "I am very impressed with the program, it is very easy to use and support is just a call away, the people are friendly and very helpful. I liked the low pricing compared to other programs on the market. It has made my job easier by just the way we forward our reports to the state." Chief Jim Wishart Lordstown Fire Department, OH
"The program is very easy to use and has many helpful uses that we can add our own items too. Pricing is very good, and support is always there when we need them. Our department is being rated and your reports make it easy to show what we are capable of doing by using the computer-generated reports." Albert Fields, Computer Coordinator Thibodaux Volunteer Fire Department, LA
"Our overall impression of FirePrograms concludes that this is
the best user specific software available to the fire service today. The
software includes everything a department may need."
"This
program has really helped to bring our department up to date. The
ability to generate reports directly from our calls has made my job a
lot easier."
"We
looked at all the programs and not one comes close to your program, any
time I call I am delighted in how the support people help me with my
dilemmas, the strong background in Fire Service made our decision a lot
easier to make when we purchased the program. This program has cut my
paperwork by as much as 75%."
"This is a good program that is easy to use,
the support is excellent and the staff is knowledgeable and friendly.
Tracking of daily log, training and inventory including vehicle cost,
maintenance, etc has made my job a whole lot easier." Sheridan Fire Department, WY
"FirePrograms is an excellent and valuable tool to our department. It
is very adaptable."
"FirePrograms is a complete easy to use system that provides for easy
record keeping and maintenance."
"We have used FirePrograms for several years and as far as we are
concerned, your program exceeds our expectations for ease of use." "Very user friendly, it’s the best program I have ever worked with and support is great." Keith G. Devers Gamewell Fire Department, NC
"Excellent, easy to use program. The reliability is superb!" Al Baxter North Greece Fire District, NY
"I find
this to be a very good program, it is very easy to do uploads to the
state Fire Marshal’s office. I find the support help line to be very
helpful. With the pop up window it makes searching for a NFIRS code a
lot easier!" "What an outstanding program, any Fireman can use it, the price is a giveaway for what you get, you could not ask for a better support staff, they are very, very helpful, they have been my heroes. The program has freed up many hours of my time so I can do other parts of my job." Paul Wood Hutchins Fire Department, TX
"For a small volunteer fire dept, it has proven to be a valuable asset!" Chief Tim Atkins Crandall Volunteer Fire, TX
"This is a good program overall, it works with the volunteer department side real well. The software is really easy to use. This program makes my job easier by just the help with the reports."
Chief Mike Hiatt
"FirePrograms is extremely easy to use and will greatly add to the
organization of our department records." "This software is extremely easy to use. Thanks a lot!" Bernard Needt Seagrove Rural Fire Department, NC
"Excellent - your support staff has been awesome they have helped me stay sane!" "Absolutely great, it has brought our department up to the twenty-first century with better keeping of records."
Kurt Barve
"Great program that has solved our reporting and inventory tracking needs. Very user friendly and easy to learn. It is a very good support program with good people. The program has made tracking of our problem areas a lot easier." Chief Chuck Griffith Callaway Fire Department, FL
"We like this program. The program is easy to use and the support is very helpful always there when you need it. It has helped us with keeping more accurate records and has made it easier than having to write out the reports to send to the state." Treasurer Dwayne Westcott Claylick Volunteer Fire Department, TN
"The program has reduced our tons of paperwork causing a great drop in the cost of our supplies. Thank you FirePrograms." Reuben Camp Jr. Captain/ Training Officer Pine Bluff Fire Department, AR
"This program is very user friendly and the
pricing is very reasonable, the support people are very helpful and
understanding. Just having a program like this is very helpful by
letting you review your information before sending it to the state."
"Excellent – easy to use." "This is a ‘Very Professional’ program that is easy to learn, it has the best pricing around and the support people are very knowledgeable and helpful anytime we call. The program keeps my records easy to locate and are professional looking when I present them." Chief Steve Pitts Hominy Fire Department, OK
"Our
impression of this program and the ease of use and the pricing are very
good. We have used support several times with excellent outcomes. Their
backgrounds in the Fire Service help make our decision to purchase the
program."
"It's
easy to use and can contain a lot of information as set by each
department. An excellent product."
"It is an excellent program overall. The
pricing is fair compared to comparable software. The support has been
great every time we have used it. The background in Fire Service helps
because the people know what our jobs about and what the needs are. It
makes my job easier when there are updates and changes to records then
trying to do it on paper."
"Our
overall impression of this program is very good, the software is easy to
use, and the pricing and the support are very good. It makes my job
easier with less paperwork."
"This
program makes my job quick and easy. They have excellent tech support,
this program makes my job easier everything is at my finger tips."
"Your program helped us to gain control of
our department in regards to inventory, personnel and training, and
incident reporting. We also are still developing the system to our
needs."
"The program does everything we possibly need done. It is very easy to use, walks you thru the whole process. We have used your support line 3 or 4 times and they have always been extremely helpful. What used to take me hours to do I now do in minutes." Steve Weber Cleveland Township Fire Department, IN
"Great, professional group of dedicated people striving to bring the best to the fire service. FirePrograms is a leader in designing quality fire service software."
Chief Pete Haithcock
"Top notch and second to none. Technical
support staff seems to know exactly who I am the instant they pick up
the phone."
"It is a pleasure doing business with a
company that cares for their customers as much as you do."
"Good solid system with a high degree of flexibility and absolutely superb personnel that can guide even the most novice user to success." Assistant Chief Dan Lippke Holly Lake Volunteer Fire Department, TX
"FirePrograms has a very good reporting system, they have excellent support services!!!!!!!!" Fire Marshal Wayne Padgett Athens Fire Department, TX
"I have been very impressed with the
software, training and the support. The support is excellent, readily
available, they see you through the problem and they do follow ups to
make sure your problem was taken care of. Reports are much easier to do
making my job easier."
"FirePrograms is simple to use and easy to understand. Your support technicians are very knowledgeable and very patient!!!!!" Chief Jeff Rollins Medina Fire Department, TN
"Good program, great service, excellent support, people who are willing to work at any level. Filing reports are now a breeze." Chief Bobby Strozier Eden Fellowship Volunteer Fire Department, LA
"Great
product, superior support. Very user friendly, our firefighters have no
problem understanding and using this product. This is possibly the best
bargain in the fire equipment field. Support is very accommodating and
eager to resolve any problems encountered. When we purchased the
software the background of the developers in the fire service was a
factor but the strength of the product and its support program were the
most important to us. Our job is made easier and simpler with record
keeping, reports and department managing tasks."
"The
software is very easy to use and support is excellent." "This is the easiest software I have used and their support is top notched." Lieutenant Ray McGillivray Hopkins Hill Fire Department, RI
"We find this program to be very easy to use and the technical support is outstanding!!! They never let us down when we have questions. Thanks!!!!" Tommy McCarty Piedmont Park Fire District, SC
"We
were looking for a company with a commitment to the smaller department
and found that with FirePrograms."
"Our
impression with the program it is a good tool to use, software is easy
to use, it guides thru the program, it is affordable and priced right,
I pay the support fee every year and it is well worth it, also I have a
lot less paperwork now."
"Your
program has greatly assisted our department in making our filing job so
much easier. I have used Firehouse Software™ in the past but yours is
much better. Your pricing is where small departments like ours are able
to afford the software. Your support is great, I have used the support
and have always had my questions answered promptly, I cannot say enough
good things about the support or the people who do your support." "I have used FirePrograms for over four years and have been totally satisfied. I know if I have a problem the support people will help me through it and will call back to make sure everything is okay. This program has saved me a lot of time on reports. The best is that they called me when I wanted a program and the competitors did not." Chief Dave Swisher Rawson Fire Department, OH |
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