Contact
Talk to a FirePrograms Expert
Connect with our U.S. based team to learn how FirePrograms helps fire departments modernize workflows, overcome paper reporting, and improve efficiency through NERIS-compliant reporting, data analytics, and AI-powered development.
Trusted by tens of thousands of civilian, airport, industrial and military firefighters and backed by over four decades of experience, FirePrograms provides human customer service from people who understand fire service operations—not generic call centers.
100%
U.S. Based Support & Development
50,000+
Firefighters Supported
100%
NERIS-Compliant Reporting
45+
Years Serving Fire Departments
100%
Privately Owned. No Private Equity
Why Contact Us
Get the Answers You Need From Real Fire Service Experts
Whether you’re evaluating new software, modernizing existing workflows, or looking for support with your current system, our team is here to help.
FirePrograms works directly with fire departments, municipal agencies, and public safety organizations across the United States to improve reporting, compliance, and operational efficiency.
Instead of automated responses or outsourced support queues, you’ll speak with knowledgeable professionals who understand the real-world challenges of inspections, reporting, and data management in the fire service.
Contact Options
Choose the Best Way to Reach Us
We make it easy to connect with the right team quickly.
Request a Demo
See how FirePrograms can help your department modernize workflows and improve efficiency.
Speak with Sales
Get answers about pricing, deployment, and platform capabilities.
Contact Support
Connect directly with our U.S. based support team for assistance.
General Inquiries
Have a question? We’re here to help.
Send Us a Message
Tell us a little about your department and we’ll route you to the right person.
Or call 352.447.5000 — our U.S. based team answers the phone.
Reach us directly
Sales
Support
Phone
Office
Ocala, Florida
United States
Existing customers
What We Can Help With
Support, Sales, and Implementation Guidance
Our team can assist with:
Platform Demonstrations
See how FirePrograms helps departments modernize workflows and replace paper-based reporting with a unified digital system.
NERIS-Compliant Reporting Questions
Learn how FirePrograms supports evolving reporting requirements and helps improve data accuracy and consistency.
Workflow Modernization
Discover how departments overcome paper reporting and streamline inspections, compliance, and reporting processes.
Data Analytics and Reporting
Understand how FirePrograms helps transform operational data into meaningful insights for decision-making.
Deployment and Integration Guidance
Get clarity on how FirePrograms fits into your current systems and operational environment.
Customer Support Assistance
Get help from our U.S. based support team with fast, knowledgeable responses.
Why Departments Choose FirePrograms
Over Four Decades of Experience
A trusted partner in fire service software and public safety technology.
Human Customer Service
Real experts who understand fire department workflows and operations.
U.S. Based and Always Has Been
Our teams have always operated within the United States.
AI-Powered Development
Modern development practices that improve platform capabilities and workflows.
No Private Equity Ownership
Focused on customer success, stability, and long-term value.
Excellent Value
A comprehensive platform designed to reduce inefficiencies and modernize workflows.
Trusted by Tens of Thousands of Firefighters
Used daily by departments across the country.
Let’s Help Your Department Modernize Workflows
Whether you’re exploring options, evaluating platforms, or ready to get started, our team is here to support you every step of the way. Speak with our U.S. based team and discover why tens of thousands of civilian, airport and military firefighters trust FirePrograms for mission-critical fire service operations.