Support

Have questions or need help?  We pride ourselves on assisting our customers.  Our customers regularly contact us to say how much they appreciate our friendly support staff and how we take the time to personally guide them, not just refer them to a training video.

Fire Departments switch to FirePrograms for the functionality and the support.

Unlike some of our competitors, no need to email us and then wait weeks for an automated email response indicating that it will be several more weeks before they respond.

Our U.S. based customer support team provides toll-free support, live chat, and screen sharing GoToAssist technical support.   Customer Support representatives provide emergency support outside of business hours, 365 days a year.

See how easy it is…contact our technical support staff today at (800) 327-7638.